General support
Email ProjectR
Include your account ID, server, character name, device model, Android version, and a short description of the issue. Never send your password.
Email supportSupport email: [email protected]
Player support
How can we help?
Locked out of your account, a purchase that did not come through, or something broken in the game? Tell us about it and we will take a look.
Privacy request
Delete an account
The account deletion page walks through the steps, how we check it is really you, and what we keep afterwards.
Account deletion stepsResponse time: We aim to acknowledge support and privacy requests within seven business days. Complex account or purchase investigations may take longer.